Privacy Policy

Last updated: December 2025

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the steps we take to safeguard it, in accordance with applicable Ohio laws.

Information We Collect

We may collect personal information that you voluntarily provide, such as:

• Name, email address, phone number
• Tenant or account information needed to provide services
• Messages or support requests you submit

We may also collect limited technical information (e.g., browser type, pages visited) to maintain and improve our website.

How We Use Your Information

We use your information only for:

• Transactional and service-related communications
• Providing and maintaining services for tenants
• Responding to inquiries
• Website functionality and security
• Compliance with legal obligations

We do not sell your personal information and do not use it for advertising.

Data Sharing

We may share information only when necessary to:

• Work with trusted service providers (such as payment processors or communication tools)
• Meet legal, regulatory, or safety obligations

All service providers must keep your information confidential and use it only for the services they provide.

Data Security (Ohio Data Protection Act Notice)

We use reasonable administrative, technical, and physical safeguards to protect your information.

While Ohio law (including the Ohio Data Protection Act) encourages the adoption of recognized cybersecurity practices, no method of transmission or storage is completely secure. We cannot guarantee absolute security but strive to protect your information to the best of our ability.

Your Choices & Requests

You may request to:

• Access or update your personal information
• Request deletion of information where legally permissible
• Opt out of non-essential communications

To make a request, contact us at info@cincypads.com

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy as needed. Changes will be posted with an updated “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or how we handle personal information, contact:

info@cincypads.com